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Login to Your AccountFrequently Asked Questions
Quick answers to common questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 2 hours during business hours, and within 24 hours on weekends and holidays.
Do you offer phone support?
Currently, we provide support via email and our ticketing system. This allows us to maintain detailed records and provide the best assistance.
Can you help migrate my existing website?
Yes! We offer free website migration services for new customers. Our team will handle the entire process to ensure a smooth transition.
Do you provide custom solutions?
Absolutely. We work with businesses of all sizes to create custom hosting and web development solutions that meet their specific requirements.